Privacy Policy

Last updated: July 14, 2026

Branko Brand operates this website and provides its related information, content, features, products, and services to offer customers a curated shopping experience. In this Privacy Policy, these are collectively referred to as the “Services.”

This Privacy Policy explains how Branko Brand collects, uses, stores, and discloses your personal information when you visit or use the Services, make a purchase or other transaction, or communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, processing, use, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you or another individual. It does not include information that has been collected anonymously or properly de-identified so that it can no longer reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, shipping address, telephone number, and email address.
• Payment and financial information, including payment card details, payment method, transaction information, payment confirmation, and other information needed to process your purchase. Payment information may be collected and processed by our payment service providers.
• Account information, including your username, password, account preferences, settings, and security information.
• Transaction and shopping information, including products you view, place in your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as information about your previous transactions.
• Communications with us, including information you provide when contacting us with questions, requests, feedback, or customer-service inquiries.
• Device and technical information, including information about your device, browser, operating system, internet connection, IP address, and other online identifiers.
• Usage information, including information about how and when you access, interact with, or navigate the Services.
• Inferences, where permitted by law, that may be drawn from the information described above to better understand customer interests or preferences.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, use the Services, contact us, or otherwise provide information to us.
• Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies.
• From service providers, including companies that assist with payment processing, website operations, order fulfillment, shipping, analytics, marketing, customer service, fraud prevention, and other business functions.
• From advertising, marketing, and business partners, where permitted by applicable law.
• From other third parties, including social media platforms or services you choose to connect with or use in connection with the Services.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Providing and Improving the Services

We may use your personal information to:

• Process payments and complete transactions.
• Fulfill and ship orders.
• Process returns, exchanges, cancellations, and refunds.
• Create, maintain, and manage customer accounts.
• Remember your preferences and products that may interest you.
• Provide order, account, shipping, and transaction notifications.
• Respond to customer-service requests.
• Allow customers to submit reviews or other content.
• Personalize and improve the shopping experience.
• Recommend products based on your purchases or activity.
• Operate, maintain, analyze, and improve the Services.

Marketing and Advertising

We may use your personal information to send marketing or promotional communications by email, text message, postal mail, or other permitted methods.

We may also use information about your activity to display advertisements or recommend products on our website or through third-party websites and platforms. Depending on where you live, you may have the right to opt out of certain targeted advertising or sharing practices.

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts.
• Provide a secure payment and shopping experience.
• Detect, investigate, prevent, or respond to suspected fraud.
• Identify illegal, malicious, unsafe, or unauthorized activity.
• Protect our customers, business, website, and Services.
• Protect public safety where appropriate.

You are responsible for protecting your account credentials. You should not share your username, password, or other account-access information with another person.

Communicating With You

We may use your personal information to communicate with you, provide customer support, respond to questions or requests, provide information about your orders or account, and maintain our business relationship with you.

Legal and Business Purposes

We may use personal information to:

• Comply with applicable laws, regulations, court orders, and valid legal processes.
• Respond to requests from law-enforcement agencies, regulators, or government authorities.
• Investigate or participate in legal claims, disputes, litigation, or civil discovery.
• Enforce our Terms of Service and other policies.
• Investigate suspected violations of our terms, rights, or policies.
• Protect or defend our legal rights and the rights of our customers or others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and as otherwise described in this Privacy Policy.

These third parties may include:

• Service providers and vendors that assist with website operation, information technology, payment processing, data analytics, cloud storage, customer support, fraud prevention, order fulfillment, printing, packaging, shipping, and delivery.
• Marketing and advertising partners that help us provide promotional services, measure advertising performance, or display advertising.
• Business partners that assist us in providing products, services, promotions, or customer experiences.
• Third parties you direct us to work with, such as shipping providers, social media platforms, account-login services, or other services you choose to use.
• Professional advisers, such as attorneys, accountants, insurers, consultants, and financial advisers.
• Government authorities, regulators, courts, or law-enforcement agencies when disclosure is required or permitted by law.
• Parties involved in a business transaction, such as a potential or completed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or transfer of all or part of our business.

We may also disclose information when necessary to comply with legal obligations, enforce our terms or policies, investigate suspected misconduct, or protect the Services, our rights, our customers, or others.

Our marketing and advertising partners may process personal information according to their own privacy policies. Depending on where you live, you may have the right to opt out of certain uses or disclosures of your information for targeted advertising.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to operate the Services, remember customer preferences, understand how visitors interact with the website, improve website performance, prevent fraud, measure marketing effectiveness, and provide relevant advertising.

You may be able to manage cookies through your browser settings or through any cookie-preference tools made available on our website. Disabling certain cookies may affect the availability or functionality of portions of the Services.

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

When you follow a link to a third-party service, its privacy practices, security policies, and terms will apply. We do not control and are not responsible for the privacy, security, accuracy, availability, or reliability of third-party websites or services.

Information you provide in public or semi-public areas, including third-party social media platforms, may be visible to other users and may be used by those users or third parties.

The inclusion of a third-party link does not necessarily mean that Branko Brand endorses that third party, its content, or its products or services.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age at which parental consent is required in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us using the information below so that we can review the matter and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system, website, storage method, or electronic transmission is completely secure. We therefore cannot guarantee absolute or perfect security.

Information sent over the internet may be vulnerable while in transit. Please do not send sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

• Maintain customer accounts.
• Provide the Services and fulfill orders.
• Maintain business and transaction records.
• Comply with legal, tax, accounting, or regulatory obligations.
• Prevent fraud and protect the security of the Services.
• Resolve disputes.
• Enforce our agreements, terms, and policies.
• Establish, exercise, or defend legal claims.

The length of time information is retained will depend on the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights concerning your personal information:

Right to Access or Know

You may have the right to request information about the personal information we collect, use, process, or disclose about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request that it be transferred to another party, where technically feasible and legally required.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, as those terms are defined under applicable privacy laws.

You may submit an opt-out request using any privacy-preference tools provided on our website or by contacting us at the email address below.

Where required by applicable law, we will also process recognized browser-based opt-out signals, such as the Global Privacy Control signal, for the browser or device from which the signal is received. When we can reasonably associate that browser or device with a customer account, we may also apply the request to the associated account.

Other browser-based “Do Not Track” signals may not be recognized unless required by applicable law.

Managing Communication Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Even after you unsubscribe from promotional communications, we may continue to send non-promotional messages relating to your account, purchases, transactions, customer-service requests, or other business matters.

Exercising Your Rights

You may exercise an applicable privacy right through any privacy-request method provided on the Services or by contacting us at the email address listed below.

We will not discriminate against you for exercising an applicable privacy right.

We may need to verify your identity before processing your request, as permitted or required by law. Verification may require information sufficient to confirm that you are the person associated with the personal information involved in the request.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. Before processing the request, we may require proof that you authorized the agent to act for you. We may also require you to verify your identity directly with us.

We will respond to verified requests within the period required by applicable law.

Complaints and Appeals

Please contact us if you have a question or complaint about how we collect, use, process, or disclose your personal information.

Depending on where you live, you may have the right to appeal a decision we make concerning your privacy request. You may submit an appeal by contacting us using the information below.

You may also have the right to submit a complaint to your local data-protection or privacy authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, the Services, legal requirements, or regulatory obligations.

When we update the policy, we will post the revised version on this website and update the “Last updated” date. We will provide any additional notice required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact:

Branko Brand
Email: branko@brankobrand.com